Cancellation & Refund Policy
Last updated: December 2024
Currently Free Service
3D Compressor is currently offered as a free service with no subscription or payment required. The policies below apply to any future premium features or enterprise offerings.
1. Free Tier
The core 3D Compressor service is free to use with no limitations on the number of files you can compress. There are no charges, subscriptions, or hidden fees for using the browser-based compression tool. Since there is no payment, no cancellation or refund is applicable.
2. Future Premium Services
Should we introduce premium features or enterprise API access in the future, the following cancellation terms will apply:
3. Subscription Cancellation
For any future paid subscriptions, you may cancel at any time through your account settings or by contacting our support team. Upon cancellation:
- You will retain access to premium features until the end of your current billing period
- No further charges will be made after cancellation
- Your account will revert to the free tier after the billing period ends
4. Refund Policy
For any future paid services:
- Monthly Subscriptions: No refunds for partial months. Cancel anytime to prevent future charges.
- Annual Subscriptions: Pro-rated refunds may be available within the first 30 days, subject to review.
- Enterprise Plans: Refund terms will be specified in individual contracts.
5. Data After Cancellation
Since 3D Compressor processes files locally in your browser, we do not store your 3D assets. Cancellation of any premium service will not affect files on your device. Any account preferences or settings may be retained for a reasonable period in case you choose to resubscribe.
6. Service Discontinuation
If we discontinue the Service or any premium features, we will provide reasonable notice and pro-rated refunds for any prepaid subscription periods that cannot be fulfilled.
7. Policy Updates
We reserve the right to modify this Cancellation Policy. Any changes will be posted on this page with an updated date. Continued use of paid services after changes constitutes acceptance of the revised policy.
8. Contact Us
For questions about cancellations, refunds, or any billing concerns, please contact us through our website or social media channels. We aim to respond to all inquiries within 48 hours.